WTD Now – Help & Support

1. 1

   Sign in to your WTD Now account in the mobile app or at wtdnow.com.

2. 2

   Go to Profile → Manage Profile, or open wtdnow.com/profile/manage directly.

3. 3

   Scroll to the bottom of the page and select Delete Account.

4. 4

   Select at least one reason for leaving, then confirm the deletion.

If you can no longer sign in, or you would rather we handle it, send us a request:

1. 1

   Email support@wtdnow.com from the email address on your WTD Now account, with the subject “Delete my account”.

2. 2

   For a formal privacy rights request (access, correction, or erasure), write to privacy@wtdnow.com instead.

3. 3

   We verify your identity before acting on the request, then confirm by email once it is complete.

• •Your name, email address, phone number, and date of birth
• •Your profile photo
• •Account settings and notification preferences
• •Saved favorites
• •Reservations, orders, and event ticket history
• •Device identifiers linked to your account

• •Contact information — retained for up to seven years after your account closes, to meet legal, tax, and audit obligations.
• •Transaction and payment records — retained for the period required by financial record-keeping laws.
• •Security and system logs — retained for fraud prevention, security, and auditing purposes.
• •Anonymized and aggregated data — kept indefinitely, because it can no longer be linked back to you.

Full details are in the WTD Now Privacy Policy, under “How We Store and Protect Your Information — Data Retention”.